See TankSpotter work: one tank problem, from first look to fixed
How one tank problem moves from the route to the repair
Example workflow. See how a tank problem moves through four steps. Follow the driver, office, customer, and repair crew, from the first photo to the repair record.
1. The driver records the problem
On the route, the driver records a tank problem with a photo, tank ID, GPS location, and timestamp.
2. The office prepares an estimate
The office sees the discrepancy on the account and prepares an estimate with the tank photo.
3. The customer reviews the job
The customer receives the photo, an explanation of the problem, and an estimate, then approves the job.
4. The technician documents the repair
The office schedules the approved work order. The technician receives it on a phone, completes the repair, and documents it at the tank.